M-KOPA Kenya Unlocks $1.6 Billion in Credit and Reaches 4.8 Million Customers in 2025 Impact Report

M-KOPA Kenya, the Kenyan arm of the Pan-African fintech company, has announced that it has unlocked more than $1.6 billion (KES 207 billion) in credit and served 4.8 million customers traditionally excluded from formal financial systems since 2010. The milestone, detailed in the company’s first Kenya-focused 2025 Impact Report, reflects its growing contribution to digital and financial inclusion across Africa.

Driving Digital Access and First-Time Smartphone Ownership

According to the report, M-KOPA has enabled 4.5 million smartphone users with digital access in Kenya alone, including 2.1 million first-time smartphone owners. This has been central to the company’s mission to empower everyday earners through affordable devices and flexible financing.

Martin Kingori, General Manager of M-KOPA Kenya, noted Kenya’s vital role in the company’s expansion and impact.

“Our 2025 Impact Report demonstrates how inclusive financing, responsible lending, and digital innovation are transforming lives at scale. What matters most is the life progress of everyday earners – 9 out of 10 report an improved quality of life, and more than half are now earning more,” Kingori said.

The report highlights that:

• 67% of customers use their M-KOPA devices for income generation.
• 64% say they can now meet household goals more easily.
• 52% report increased earnings since joining the platform.

More Than a Phone: Expanding Access to Credit, Insurance, and Digital Services

M-KOPA’s “More than a Phone” flagship offering bundles smartphone access with credit, insurance, digital services, and flexible daily payments, a model that has been transformative for millions.

For many customers, these services represented their first step into the formal digital economy:

• 47% were first-time smartphone users
• 37% accessed their first formal loan
• 68% received their first health insurance cover

These indicators highlight the company’s role in accelerating financial inclusion and improving socioeconomic mobility.

Boosting Kenya’s Economy Through Taxes, Jobs, and Local Procurement

M-KOPA’s impact extends beyond individual customers to the broader Kenyan economy. In 2024 alone, the fintech company:

• Paid $29.2 million (KES 3.79 billion) in taxes
• Spent $156.7 million (KES 20.3 billion) on local procurement
• Employed 1,320 staff
• Supported 14,000 sales agents across the country

A majority of employees are young, with M-KOPA representing their first formal job, contributing meaningfully to reducing youth unemployment.

Strengthening Kenya’s Manufacturing Sector

The company’s Nairobi assembly plant, reportedly Africa’s largest smartphone assembly facility, has now produced 2 million smartphones, reinforcing Kenya’s ambition to grow its local manufacturing and technology sectors.

M-KOPA’s 2025 Impact Report underscores its dual role as both a fintech innovator and a socioeconomic catalyst. With continued investment in digital access, financial inclusion, and local industry, the company remains a critical player in Kenya’s journey toward a more connected and empowered population.